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June 25, 2020 NHTSA CAMPAIGN NUMBER: 20V374000
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
NHTSA Campaign Number: 20V374
Manufacturer Chrysler (FCA US LLC)
Components AIR BAGS
Potential Number of Units Affected 114
Summary
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Remedy
FCA US will conduct a voluntary safety recall to replace the SABIC assemblies in all affected vehicles. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 3rd Quarter of 2020.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
Some of the above vehicles may have a Side Air Bag Inflatable Curtain (SABIC) with an improperly crimped diffuser. This may cause the diffuser to separate from the inflator during a SABIC deployment and compromise the integrity of the air bag or cause the SABIC fill time to be delayed. If the separated diffuser compromises the integrity of the air bag or if the SABIC fill time is delayed, occupant protection may be reduced in the event of a crash. Reduced occupant protection in the event of a crash may result in an increased risk of injury to motor vehicle occupants.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to replace the SABIC assemblies in all affected vehicles. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 3rd Quarter of 2020.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC (FCA US) has announced a safety recall on certain 2020 Model Year (DT) Ram 1500 Pickup and (VF) Ram ProMaster vehicles.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have a Side Air Bag Inflatable Curtain (SABIC) with an improperly crimped diffuser. This may cause the diffuser to separate from the inflator during a SABIC deployment and compromise the integrity of the air bag or cause the SABIC fill time to be delayed. If the separated diffuser compromises the integrity of the air bag or if the SABIC fill time is delayed, occupant protection may be reduced in the event of a crash. Reduced occupant protection in the event of a crash may result in an increased risk of injury to motor vehicle occupants.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to replace the SABIC assemblies in all affected vehicles. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 3rd Quarter of 2020.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US’s number for this recall is W52.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go towww.safercar.gov.
New Safety Recall Advanced Communication – W52
FCA US LLC (FCA US) has announced a safety recall on certain 2020 Model Year (DT) Ram 1500 Pickup and (VF) Ram ProMaster vehicles.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have a Side Air Bag Inflatable Curtain (SABIC) with an improperly crimped diffuser. This may cause the diffuser to separate from the inflator during a SABIC deployment and compromise the integrity of the air bag or cause the SABIC fill time to be delayed. If the separated diffuser compromises the integrity of the air bag or if the SABIC fill time is delayed, occupant protection may be reduced in the event of a crash. Reduced occupant protection in the event of a crash may result in an increased risk of injury to motor vehicle occupants.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to replace the SABIC assemblies in all affected vehicles. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 3rd Quarter of 2020.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations