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NHTSA Campaign Number: 16V202
Component(s): ELECTRICAL SYSTEM , POWER TRAIN
Potential Number of Units Affected 26,867
Manufacturer Chrysler (FCA US, LLC)
Summary:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016.
A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion.
Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
CONSEQUENCE:
An unintended shift into neutral will prevent the vehicle from being moved.
Additionally, if the driver turns off the engine, the driver will be unable to restart the engine.
Both scenarios can increase the risk of a crash.
Remedy:
Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge.
The recall began on June 3, 2016.
Owners may contact Chrysler customer service at 1-800-853-1403.
Chrysler’s number for this recall is S24.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.