2020 Subaru Legacy & Outback WRH-20 Rear Visibility FMVSS 111 Non-Compliance

Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback

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December 10, 2020 NHTSA CAMPAIGN NUMBER: 20V766000

The intermittent loss of the rearview image reduces the driver’s visibility and increases the risk of crash.

NHTSA Campaign Number: 20V766

Manufacturer Subaru of America, Inc.

Components BACK OVER PREVENTION

Potential Number of Units Affected 7,741

Summary

Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with “high” grade and “mid” grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”

Remedy

Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru’s number for this recall is WRH-20.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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