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June 24, 2020 NHTSA CAMPAIGN NUMBER: 20V373000
Loss of Electric Power Steering Assist
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
NHTSA Campaign Number: 20V373
Manufacturer Toyota Motor Engineering & Manufacturing
Components STEERING
Potential Number of Units Affected 46
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Remedy
Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota’s number for this recall is 20TB11 / 20TA11.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.