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September 21, 2021 NHTSA CAMPAIGN NUMBER: 21V728000
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
NHTSA Campaign Number: 21V728
Manufacturer Chrysler (FCA US, LLC)
Components EXTERIOR LIGHTING
Potential Number of Units Affected 23,853
Summary
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamps, Reflective Devices, and Associated Equipment.”
Remedy
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC’s number for this recall is Y71.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov..
New Safety Recall Advanced Communication – Y71
FCA US LLC (FCA US) has announced a safety recall on certain 2019 through 2021 Model Year (VM) Ram ProMaster City vehicles.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have a Body Control Module (“BCM”) diagnostic software issue that prevents the Instrument Panel Cluster (“IPC”) from changing the frequency of the turn signal lamp IPC indicator when a turn signal bulb is inoperative. Vehicles operators may be unable to adequately signal their driving intentions, and be unaware that their intensions may not be adequately signaled, which can cause a vehicle crash without prior warning.
The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 108 S9.3.6 Turn signal lamp failure. Failure of one or more turn signal lamps such that the minimum photometric performance specified in Tables VI or VII is not being met must be indicated by the turn signal pilot indicator by a “steady on”, “steady off”, or by a significant change in the flashing rate”.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to reprogram the Body Control Module. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 3rd Quarter of 2021.