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August 26, 2020 NHTSA CAMPAIGN NUMBER: 20V505000
Front Seat Backrest Frame Not Welded Properly
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
NHTSA Campaign Number: 20V505
Manufacturer Volkswagen Group of America, Inc.
Components SEATS
Potential Number of Units Affected 4,854
Summary
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. The front seat backrest frame may not have been welded properly.
Remedy
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen’s numbers for this recall are 72L1, 72K8, and 72K9.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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