DTC Quick Navigation
October 20, 2021 NHTSA CAMPAIGN NUMBER: 21V825000
Rear-View Camera Image May Not Display/FMVSS 111
A rear-view camera that does not display an image reduces the driver’s rear view, increasing the risk of a crash.
NHTSA Campaign Number: 21V825
Manufacturer Volkswagen Group of America, Inc.
Components BACK OVER PREVENTION
Potential Number of Units Affected 2,857
Summary
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”
Remedy
Dealers will update the infotainment unit parameters, free of charge. Owner notification letters are expected to be mailed December 17, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi’s number for this recall is 91CR.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
”