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August 2, 2021 NHTSA CAMPAIGN NUMBER: 21V599000
Rear-view Camera Image May Not Display/FMVSS 111
A rear-view camera that does not display an image reduces the driver’s rear view, increasing the risk of a crash.
NHTSA Campaign Number: 21V599
Manufacturer Nissan North America, Inc.
Components BACK OVER PREVENTION
Potential Number of Units Affected 3,569
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infiniti Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”
Remedy
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan’s number for this recall is R21A9.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.