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NHTSA ID Number: 10213733
Manufacturer Communication Number: 21P19-S1
Summary
Certain 2020-2021 Model Year Super Duty Vehicles – Reconfigure the RCM with As-Built Data. In all of the affected vehicles, the event data recorder (EDR) was inadvertently disabled. In the event of a crash or near crash-like situation, the event data recorder within the restraint control module (RCM) will not collect and store data used to help understand how the safety systems performed. There is no impact to normal vehicle operation or the vehicle’s safety systems.
PROGRAM TERMS
P programs are utilized for non-safety repairs intended to improve customer vehicle experience. P programs are intended to be performed during normal service visits without requiring a separate visit. This allows dealers to provide additional value to the customer, to accompany any planned visit.
For vehicles involved with a Customer Satisfaction P type program, dealers are encouraged to complete this program on the next dealer service visit. This program is intended to be performed on vehicles already at the dealership for service, customer notifications will not be issued for this program.
Vehicles involved in this P program will be identified in OASIS. We recommend dealers utilize OASIS at the vehicle’s next dealer visit to identify if the vehicle is involved with this FSA.
This program will be in effect through December 30, 2022, for vehicles within the Safety Restraint System warranty coverage period (5 years or 60,000 miles – whichever occurs first).
REASON FOR THIS PROGRAM
In all of the affected vehicles, the event data recorder (EDR) was inadvertently disabled. In the event of a crash or near crash-like situation, the event data recorder within the restraint control module (RCM) will not collect and store data used to help understand how the safety systems performed. There is no impact to normal vehicle operation or the vehicle’s safety systems.
SERVICE ACTION
Before demonstrating or delivering any new in-stock vehicles involved in this program, dealers are to reconfigure the RCM with As-Built data using FDRS. This service must be performed on all affected vehicles at no charge to the vehicle owner.