23W5 – Heat Shield not Long Enough to Prevent Damage – 2012-2014 Volkswagen Passat

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Passat vehicles, equipped with diesel engines and Direct-Shift Transmissions (DSG).

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NHTSA Campaign Number: 17V309

Manufacturer  Volkswagen Group of America, Inc.

Components  ENGINE AND ENGINE COOLING, POWER TRAIN

Potential Number of Units Affected  84,262

Heat Shield not Long Enough to Prevent Damage

If the leaking grease contacts a heated surface, such as the exhaust system and/or the diesel particulate filter (DPF), it could increase the risk of fire.

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Passat vehicles, equipped with diesel engines and Direct-Shift Transmissions (DSG).

The vehicle’s underbody heat shield may not be long enough to protect the right half-shaft grease boot from heat, potentially resulting in a grease leak.

Remedy:

Volkswagen will notify owners, and dealers will replace the driveshaft heat shield, free of charge.

The recall is expected to begin in July 2017.

Owners may contact Volkswagen customer service at 1-800-893-5298.

Volkswagen’s number for this recall is 23W5.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to  www.safercar.gov.

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