4621B – Power Liftgate may Partially Lower – 2020-2021 Mazda CX-30

Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-30

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February 18, 2021 NHTSA CAMPAIGN NUMBER: 21V086000

If the power liftgate unexpectedly lowers while a person is accessing the rear storage area of the vehicle, it can increase their risk of injury.

NHTSA Campaign Number: 21V086

ManufacturerMazda North American Operations

Components STRUCTURE

Potential Number of Units Affected 13,857

Summary

Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-30 vehicles. When fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope.

Remedy

Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. The recall began April 8, 2021. Owners may contact Mazda customer service at 1-800-222-5500 option 4. Mazda’s number for this recall is 4621B.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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