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February 18, 2021 NHTSA CAMPAIGN NUMBER: 21V086000
If the power liftgate unexpectedly lowers while a person is accessing the rear storage area of the vehicle, it can increase their risk of injury.
NHTSA Campaign Number: 21V086
ManufacturerMazda North American Operations
Components STRUCTURE
Potential Number of Units Affected 13,857
Summary
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-30 vehicles. When fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope.
Remedy
Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. The recall began April 8, 2021. Owners may contact Mazda customer service at 1-800-222-5500 option 4. Mazda’s number for this recall is 4621B.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.