DTC Quick Navigation
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
NHTSA Campaign Number: 16V644
ManufacturerMazda North American Operations
ComponentsSTRUCTURE
Potential Number of Units Affected 580,455
Summary
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015.
On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Remedy
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available.
Mazda sent an interim notifications to owners November 2016 and will mail a second notice when remedy parts are available.
Owners may contact Mazda customer service at 1-800-222-5500.
Mazda’s number for this recall is 9916H.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.