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December 1, 2021 NHTSA CAMPAIGN NUMBER: 21V934000
Bolt Fasteners on Rear Step Not Properly Tightened
Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
NHTSA Campaign Number: 21V934
Manufacturer Daimler Vans USA, LLC
Components STRUCTURE
Potential Number of Units Affected 30
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.
Remedy
Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners were notified of the defect on December 13, 2021. A second notification letter will be mailed once the final remedy is available. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is VS3HECKTRI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.