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June 26, 2019 NHTSA CAMPAIGN NUMBER: 19V491000
DC-DC Converter may Fail
A loss of drive increases the risk of crash.
NHTSA Campaign Number: 19V491
Manufacturer Toyota Motor Engineering & ManufacturingC
Components HYBRID PROPULSION SYSTEM
Potential Number of Units Affected 464
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Prius C vehicles. The DC-DC converter may fail resulting in the auxiliary battery no longer receiving power from the converter, which may cause a loss of drive.
Remedy
Toyota will notify owners, and dealers will replace the DC-DC converter with a new one, as necessary, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota’s number for this recall is K0K.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.