DTC Quick Navigation
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
- NHTSA Campaign Number: 21V408000
- Manufacturer Custom Truck And Body Works
- Components ELECTRICAL SYSTEM
- Potential Number of Units Affected 990
Summary
Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Remedy
Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.