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November 13, 2020 NHTSA CAMPAIGN NUMBER: 20V701000
High Voltage Battery May Catch Fire
A battery fire increases the risk of injury.
NHTSA Campaign Number: 20V701
Manufacturer General Motors LLC
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 50,932
Summary
General Motors LLC (GM) is recalling all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
Remedy
GM will notify owners, and as an interim repair, beginning on November 17, 2020, dealers will reprogram the hybrid propulsion control module 2 (HPCM2) to limit the full charge to 90%, free of charge. Owners are advised to activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, or park outside, until the software update is completed. The final remedy is still under development. Owners were notified of the interim repair beginning November 17, 2020. A second notice will be mailed when the final repair becomes available. This second notice was mailed on May 11, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM’s number for this recall is N202311730.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.