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July 28, 2020 NHTSA CAMPAIGN NUMBER: 20V438000
Instrument Panel Software Incorrect/FMVSS 101/111
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
NHTSA Campaign Number: 20V438
Manufacturer Honda (American Honda Motor Co.)
Components BACK OVER PREVENTION
Potential Number of Units Affected 212,068
Summary
American Honda Motor Co. (Honda) is recalling certain 2019-2020 Odyssey vehicles. Water may get into the rearview camera mounting holes and enter the camera lens and cause a distorted image, or no image at all. Additionally, if the rearview camera view mode is set to top-down view, or switched from that view to another mode in a bright environment, the image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rearview Mirrors.”
Remedy
Honda will notify owners, and dealers will replace the rearview camera, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda’s number for this recall is W83.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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