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June 4, 2020 NHTSA CAMPAIGN NUMBER: 20V324000
Hood May Open Unexpectedly
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
NHTSA Campaign Number: 20V324
Manufacturer General Motors LLC
Components STRUCTURE, LATCHES/LOCKS/LINKAGES
Potential Number of Units Affected 574
Summary
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.
Remedy
GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM’s number for this recall is N202306490.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.