Recall 11C20 – Bubbles in the Windshield/Decreased Visibility

The presence of bubbles may hinder driver's visibility thereby increasing the risk of a crash.

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The presence of bubbles may hinder driver’s visibility thereby increasing the risk of a crash.

  • NHTSA Campaign Number: 11V445000
  • Manufacturer FORD MOTOR COMPANY
  • Components VISIBILITY
  • Potential Number of Units Affected 4,532

Summary

Ford Motor Company (Ford) is recalling certain model year 2011 Ford E-150, E-250, E-350, and E-450 vehicles built from May 12, 2011, through May 26, 2011. Due to improper manufacturing conditions, some of the windshields may form bubbles after an extended time in hot temperatures. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 205, “Glazing Materials.”

Remedy

Ford will notify owners, and dealers will inspect and replace the windshield if bubbles are present, free of charge. The recall began in January 2014. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford’s recall campaign number is 11C20.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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