Recall 20S22 – Panoramic Roof Panel may Separate from Vehicle

If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

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If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

  • NHTSA Campaign Number: 20V260000
  • Manufacturer Ford Motor Company
  • Components VISIBILITY
  • Potential Number of Units Affected 5,088

Summary

Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.

Remedy

Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 20S22.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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