DTC Quick Navigation
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
- NHTSA Campaign Number: 21V316000
- Manufacturer Ford Motor Company
- Components STRUCTURE
- Potential Number of Units Affected 616,967
Summary
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Remedy
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 21S22.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.