Recall 21S44 – Rear View Camera Image May Not Display

A rear view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

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A rear view camera that does not display an image reduces the driver’s rear view, increasing the risk of a crash.

  • NHTSA Campaign Number: 21V735000
  • Manufacturer Ford Motor Company
  • Components BACK OVER PREVENTION
  • Potential Number of Units Affected 228,297

Summary

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

Remedy

Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 21S44.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

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