DTC Quick Navigation
IF THIS OCCURS, THE VEHICLE MAY SUDDENLY STOP WITHOUT WARNING, INCREASING THE RISK OF A CRASH.
- NHTSA Campaign Number: 12V295000
- Manufacturer PREVOST CARS, INC.
- Components ELECTRICAL SYSTEM
- Potential Number of Units Affected 27
Summary
PREVOST IS RECALLING CERTAIN MODEL YEAR 2009-2012 VOLVO 9700 MOTOR COACHES. DUE TO A SOFTWARE ERROR, THE VEHICLES MAY COME TO A SUDDEN STOP BY BRAKE APPLICATION IF THE SENSOR READS THAT THE WHEELCHAIR LIFT DOOR IS NOT COMPLETELY CLOSED.
Remedy
PREVOST WILL NOTIFY OWNERS AND DEALERS WILL UPDATE THE SOFTWARE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 13, 2012. OWNERS MAY CONTACT PREVOST CAR INC., SERVICE DEPARTMENT TOLL-FREE AT 1-866-870-2046 OR 1-418-831-2046.
Notes
THE PREVOST RECALL CAMPAIGN NUMBER IS SR12-59. CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION’S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.