SAFETY (NONCOMPLIANCE) RECALL 20TA17 – Steering Column Issue May Affect Airbag Performance – 2020-2021 Toyota RAV4 & Avalon

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021

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November 25, 2020 NHTSA CAMPAIGN NUMBER: 20V734000

Damaged Steering Column Can Interfere With Air Bag

In the event of a crash, an air bag that does not deploy as designed can increase the risk of injury.

NHTSA Campaign Number: 20V734

Manufacturer Toyota Motor Engineering & Manufacturing


Potential Number of Units Affected 161


Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver’s air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Crash Protection.”


Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota’s number for this recall is 20TB17/20TA17.


Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to

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