IMPORTANT UPDATE
TECHNICAL INSTRUCTIONS
FOR
SAFETY RECALL 20TA02
VEHICLE MAY STALL DURING DRIVING AT HIGHER SPEED
The remedy for this campaign is being launched in phases. Confirm remedy eligibility on each VIN in TIS before starting any repairs.
Update 10/22/2020: Land Cruiser repair procedure has been added
Update 9/30/2020: Tacoma repair procedure has been added
Update 9/3/2020: Highlander repair procedure has been updated p. 23-26
Update 8/7/2020: Instructions added for rear seat removal on Highlander p. 22
Update 7/29/2020: Details updated for Sienna Mobility Vehicles p. 3
Update 7/10/2020: Instructions provided for Corolla Retainer Ring Removal p.18-19
Update 7/1/2020: Sienna, 2015 4Runner and 2018 Avalon have been added Update 6/25/2020: Corolla and Highlander have been added
The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing this recall are required to successfully complete the most current version of the E-
Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly; technicians performing this recall repair are required to currently hold at least one of the following certification levels:
- Certified (any specialty)
- Expert (Electrical or Hybrid)
- Master
- Master Diagnostic Technician
It is the dealership’s responsibility to select technicians with the above certification level or greater to perform this recall repair. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider technician days off and vacation schedules to ensure there are properly trained technicians available to perform this repair at all times.