SAFETY RECALL 20TA10 – Hybrid System Software Update – 2013-2015 Toyota Prius & 2014-2017 Prius V

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain

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June 24, 2020 NHTSA CAMPAIGN NUMBER: 20V369000

Hybrid System may Shutdown and cause Stall

An unexpected hybrid power system shut down may increase the risk of a crash.

NHTSA Campaign Number: 20V369

Manufacturer Toyota Motor Engineering & Manufacturing


Potential Number of Units Affected 266,638


Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.


Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota’s number for this recall is 20TB10 / 20TA10.


Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to

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