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February 20, 2019 NHTSA CAMPAIGN NUMBER: 19V114000
Shock Absorber Forks May Develop Cracks
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
NHTSA Campaign Number: 19V114
Manufacturer Volkswagen Group of America, Inc.
Components SUSPENSION
Potential Number of Units Affected 32
Summary
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, and S5 Cabriolet vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
Remedy
Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi’s number for this recall is 40O4.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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