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November 17, 2020 NHTSA CAMPAIGN NUMBER: 20V712000
Loss of Steering Due To Knuckle Failure
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
NHTSA Campaign Number: 20V712
Manufacturer Volkswagen Group of America, Inc.
Components STEERING
Potential Number of Units Affected 776
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Remedy
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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