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October 27, 2020 NHTSA CAMPAIGN NUMBER: 20V658000
Head Injury from C-Pillar Impact in a Crash
In the event of a crash, an unbelted occupant’s head may impact the vehicle’s C-pillar padding, increasing the risk of injury.
NHTSA Campaign Number: 20V658
Manufacturer Volkswagen Group of America, Inc.
Components STRUCTURE
Potential Number of Units Affected 94,144
Summary
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle’s C-pillar may not absorb enough impact in the event of a crash.
Remedy
Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi’s number for this recall is 70H8.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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