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June 10, 2019 NHTSA CAMPAIGN NUMBER: 19V434000
High-Voltage Battery May Short-Circuit
Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message “Electrical system: fault,” immediately stop driving the vehicle, park outdoors away from structures, and do not charge the vehicle. Owners should contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.
NHTSA Campaign Number: 19V434
Manufacturer Volkswagen Group of America, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 1,646
Summary
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.
Remedy
Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi’s customer service at 1-800-253-2834. Audi’s number for this recall is 93E8.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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