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June 13, 2019 NHTSA CAMPAIGN NUMBER: 19V447000
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
NHTSA Campaign Number: 19V447
Manufacturer Chrysler (FCA US, LLC)
Components POWER TRAIN
Potential Number of Units Affected 81,165
Summary
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
Remedy
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is V69.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.