DTC Quick Navigation
April 2, 2020 NHTSA CAMPAIGN NUMBER: 20V191000
The lingering rearview image can distract the driver, increasing the risk of a crash.
NHTSA Campaign Number: 20V191
Manufacturer Chrysler (FCA US LLC)
Components BACK OVER PREVENTION
Potential Number of Units Affected 318,537
Summary
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4″ or 12″ radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rearview Mirrors.”
Remedy
The radio software will need to be inspected and if required updated on all of the above-mentioned vehicles.
The radio on about 21,002 of the above vehicles may be equipped with a radio that may allow for the rear view camera to be displayed longer than the time allowed per FMVSS No. 111.
The condition above fails to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 111, Rear Visibility, S6.2.4 Linger time requires that “The rearview image meeting the requirements of S6.2.1 and S6.2.2 shall not be displayed after the backing event has ended.” S4. Definitions, “Backing event” is defined as “an amount of time which starts when the vehicle’s direction selector is placed in reverse, and ends when the vehicle forward motion reaches a continuous duration of 10 seconds.” In certain situations, the rearview image in suspect vehicles will linger until a drive cycle ends, which can be longer than 10 seconds. If the rearview image is displayed after the backing event has ended, a driver may be distracted by the image which can cause a vehicle crash without prior warning.
Repair
The radio software will need to be inspected and if required updated on all of the above-mentioned vehicles.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is W30-W37.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go towww.safercar.gov.
Subject
The radio on about 21,002 of the above vehicles may be equipped with a radio that may allow for the rear view camera to be displayed longer than the time allowed per FMVSS No. 111.
The condition above fails to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 111, Rear Visibility, S6.2.4 Linger time requires that “The rearview image meeting the requirements of S6.2.1 and S6.2.2 shall not be displayed after the backing event has ended.” S4. Definitions, “Backing event” is defined as “an amount of time which starts when the vehicle’s direction selector is placed in reverse, and ends when the vehicle forward motion reaches a continuous duration of 10 seconds.” In certain situations, the rearview image in suspect vehicles will linger until a drive cycle ends, which can be longer than 10 seconds. If the rearview image is displayed after the backing event has ended, a driver may be distracted by the image which can cause a vehicle crash without prior warning.
Repair
The radio software will need to be inspected and if required updated on all of the above-mentioned vehicles.