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April 9, 2020 NHTSA CAMPAIGN NUMBER: 20V207000
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
NHTSA Campaign Number: 20V207
Manufacturer Chrysler (FCA US LLC)
Components STRUCTURE
Potential Number of Units Affected 37,580
Summary
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Remedy
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall is expected to begin August 6, 2020 (RAM 2500) and October 22, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s numbers for this recall are W24 and W44.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go towww.safercar.gov.