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October 27, 2020 NHTSA CAMPAIGN NUMBER: 20V657000
A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.
NHTSA Campaign Number: 20V657
Manufacturer Chrysler (FCA US LLC)
Components SUSPENSION
Potential Number of Units Affected 698
Summary
Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.
Remedy
Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler’s number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go towww.safercar.gov.
Subject
About 700 of the above vehicles may have been built with one or both lower control arms with hardness below specification. A front lower control arm manufactured with hardness below specification may result in a fracture while driving that may result in a loss of steering control, which can cause a crash without prior warning.
Repair
Inspect both front lower control arms and replace as needed. FCA US recommends that owners do not drive their vehicles until they receive instructions on how to have this inspected and repaired, if necessary. Mobile Repair should be utilized for the inspection, if available.
Alternate Transportation
Dealers should attempt to minimize customer inconvenience by placing the owner in a loaner vehicle if inspection determines that front lower control arm replacement is required and the vehicle must be held overnight.