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February 11, 2022 NHTSA CAMPAIGN NUMBER: 22V077000
A vehicle fire increases the risk of injury.
NHTSA Campaign Number: 22V077
Manufacturer Chrysler (FCA US, LLC)
Components HYBRID PROPULSION SYSTEM
Potential Number of Units Affected 16,741
Summary
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the “Off” position.
Remedy
Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Letters notifying owners of the safety risk were mailed on February 25, 2022. Second letters will be mailed once the remedy is available. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC’s number for this recall is Z11.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go towww.nhtsa.gov..
REASON FOR THIS SAFETY RECALL
Some of the above Plug-in Hybrid Electric Vehicles (PHEV) have experienced fires. The defect has not yet been identified and the root cause of these fires is still being investigated. A vehicle may experience a fire, even with the ignition in the “OFF” mode. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage.
Until further notice, FCA is advising owners of these hybrid vehicles to refrain from recharging the high voltage battery, and to park them away from structures and other vehicles.
New Safety Recall Advanced Communication – Z11
FCA US LLC (FCA US) has announced a safety recall on certain 2017 and 2018 Model Year (RU) Chrysler Pacifica vehicles equipped with a 3.6L PHEV Hybrid Engine.
SERVICE ACTION
FCA US will conduct a voluntary safety recall on all affected vehicles. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.