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AFFECTED VEHICLES
Vehicles which require this Campaign to be completed will show it as “Open” when checked either in AIR, the “Service Menu” of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.
SITUATION
BMW AG is conducting a Voluntary Safety Recall (effective September 24, 2020) on a small number of Model Year 2020-2021 MINI Countryman (PHEV) vehicles that were produced between March 12, 2020 and September 15, 2020.
The high-voltage battery may not have been produced to specifications. When charging the battery, this could lead to a short-circuit and, in rare cases, a thermal event.
Please do not charge the vehicle’s high-voltage battery until further notice.
The Recall Notice and Q&A have been attached for further information.
CAUSE
On Plug-in Hybrid Electric Vehicle (PHEV) models, the HV battery may not have been produced to specifications. When charging the battery to near its full state of charge, this could lead to a short-circuit; and in rare cases a thermal event.
CORRECTION
The vehicle will be inspected and, if necessary, HV module(s) will be replaced.
Customers must be informed of the issue and of the customer service measure (listed in the Procedure section) that must be carried out by the workshop appointment.