Steering Column Issue May Affect Airbag Performance – 2020-2021 Toyota RAV4 & Avalon

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TECHNICAL INSTRUCTIONS

FOR

20TA17

STEERING COLUMN ISSUE MAY AFFECT AIRBAG PERFORMANCE

CERTAIN 2020 – 2021 AVALON

CERTAIN 2020 AVALON HYBRID

BACKGROUND

  • Techstream
  • SST 09950-50013 (for steering wheel removal)
  • SST 09950-60010 (for steering wheel removal)
  • Vice
  • Torque Wrench
  • Drill
  • Drill Bit (4.0 mm or 5/32)
  • Spring-Loaded Center Punch (SST 09622-00010 or similar spring-loaded center punch is recommended)
  • Screw Extractor (#3 Spiral)

A component of the steering column on the subject vehicles may have been damaged during assembly. This can potentially affect the performance of the driver airbag when it deploys. This may cause the vehicles not to meet certain federal safety requirements and can result in an increased risk of injury during a crash necessitating airbag deployment.

TOOLS

  • Techstream
  • SST 09950-50013 (for steering wheel removal)
  • SST 09950-60010 (for steering wheel removal)
  • Vice
  • Torque Wrench
  • Drill
  • Drill Bit (4.0 mm or 5/32)
  • Spring-Loaded Center Punch (SST 09622-00010 or similar spring-loaded center punch is recommended)
  • Screw Extractor (#3 Spiral)
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