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December 21, 2020 NHTSA CAMPAIGN NUMBER: 20V803000
Transmission C1 Hub May Fail
A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.
NHTSA Campaign Number: 20V803
Manufacturer Volvo Bus Corporation
Components POWER TRAIN
Potential Number of Units Affected 468
Summary
Volvo Bus Corporation (Volvo Bus) is recalling certain 2015-2020 9700 buses. The transmission C1 hub may fail which may lead to a disabled vehicle.
Remedy
Volvo Bus will notify owners, and dealers will update the Transmission Control Module (TCM) calibration software, free of charge. The recall is expected to begin February 12, 2021. Owners may contact Volvo Bus customer service at 1-866-870-2046.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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