Update Rear View Camera Software – 2019-2021 Mercedes-Benz Sprinter

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles.

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April 27, 2022 NHTSA CAMPAIGN NUMBER: 22V281000

Inoperable Rearview Camera Display/FMVSS 111

An inoperable rearview camera display reduces the driver’s rear view, increasing the risk of a crash.

NHTSA Campaign Number: 22V281

Manufacturer Daimler Vans USA, LLC

Components BACK OVER PREVENTION

Potential Number of Units Affected  12,086

Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed June 13, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is VS3KOMRUE.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to  www.nhtsa.gov.

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