DTC Quick Navigation
April 8, 2022 NHTSA CAMPAIGN NUMBER: 22V232000
Inoperable Rearview Camera Display/FMVSS 111
An inoperable rearview camera display reduces the driver’s rear view, increasing the risk of a crash.
NHTSA Campaign Number: 22V232
Manufacturer Mercedes-Benz USA, LLC
Components BACK OVER PREVENTION
Potential Number of Units Affected 126,443
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and EQC-Class vehicles. Please refer to MBUSA’s recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”
Remedy
Dealers will update the rearview camera software, free of charge. Interim owner notification letters were mailed June 3, 2022. A Final letter was mailed on July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.